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Dear ZTE Customers:
ZTE will be performing support system upgrade maintenance from 18：30 to 21:00 on April 17th, 2018 (GMT+8:00).
Maintenance on System: Support
Affected System: MSupport
Released Contents:
1. Fix the problem of expiration date of user accounts;
2.Fix the problem of different E-mail fields length between CSC and Support;
3.Fix the problem of required fields when user's access is not approved;
4.Modify the destination of Hotline link on the page of "Create Request";
5. Optimize the function of search engine in Knowledge Database.
Notes: The optimaztion on Knowledge Database will take 15 hours to dump previous contents to the dabase of search engine. It is supposed to restore full function of querying contents in Knowledge Database on 2018/4/18, 8:00 AM GMT+8.
The Support website and APP will be affected during the period. Customers will however be able to contact us via the following ways:
E-mail: support@zte.com.cn(Overseas)，800@zte.com.cn(China)
Hotline: +86-755-26771900 (7x24,Overseas), 0755-26770800 (7x24, China)
We apologize for any inconvenience. Welcome to visit ZTE Support website after the maintenance.
ZTE GCSC
April 17th, 2018
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