ZTE Technical Support Website Maintenance Notice - 20181009

Dear ZTE Customers:


ZTE will be performing support system upgrade maintenance from 1800 to 21:00 on October 9th, 2018 (GMT+8:00).

 


Maintenance on System: Support

Affected System: MSupport 

Released Contents:

1.Support Group management-Modification Optimization

     -Added Field "Liaison Officer"


2
.Optimization on the Step of Knowledge Submission

     -English and Chinese can be switched directly.

     -Deleted old fileds of displaying products; Added "Product" field and two query methods: Tree Structure Query and Condition Query.

     -Added Field “Knowledge Review Group” .


3
.Relate to me- Query Conditions Optimization

     -Added Field "Product Line".


4
.Realte to me- Query Results Optimization

     -Added Field "Current Handler" postposition to Search Results.

     -Added Function "Withdraw".

     -Added Function "Export" to export results to spreadsheet.

 

 

The Support website and APP will be affected during the period. Customers will however be able to contact us via the following ways:
E-mail: support@zte.com.cn(Overseas)800@zte.com.cn(China)
Hotline: +86-755-26771900 (7x24,Overseas), 0755-26770800 (7x24, China)
We apologize for any inconvenience. Welcome to visit ZTE Support website after the maintenance.
 

ZTE GCSC
October 9th, 2018