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Madam/Sir:
ZTE hereby officially informs you that the EOM date of ZXR10 T8000-16 product is 2020/9/30, and the EOL plan is shown in the following table. After the EOM date, ZTE will no longer accept orders of this product.
You can purchase spare parts before LTBSP.
Product End-of-Life Plan
|
Product |
EOM |
LTBSP |
EOFS |
EOS |
Substitute Product |
|
ZXR10 T8000-16 |
2020/9/30 |
2021/9/30 |
2021/6/30 |
2024/3/30 |
ZXR10 T8000-18 |
If you have any questions about the EOL plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website.
ZTE Corporation
2020-6-10
Appendix: Definition of ZTE Product Lifecycle
|
Full Name |
Abbreviation |
Description |
|
End of Market |
EOM |
The last date to order the product. The order for new and expansion projects and new service demand for the series will not be accepted after the date. The order for spare parts will still be accepted after the date. |
|
Last Time Buy of Spare Parts |
LTBSP |
The date is only for hardware. The order for spare parts will not be accepted after the date. (This milestone can be canceled for products that do not have spare parts such as terminal products.) |
|
End of Full Support |
EOFS |
The date is only for software. After this date, no patches will be developed for new network problems of all product versions. Patches that have been released can still provide support services for customers. |
|
End of Service & Support |
EOS |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the series are unavailable, including service hotline and on-site support. |
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