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Dear customers: ZTE hereby solemnly informs you that the services of <42 products related to the ZXV10 of the video management system> will be stopped after <2021.3.31>. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (hardware maintenance and spare parts replacement). In addition, to allow you to complete product switching and migration more easily, we will continue to provide FAQ and solution for known problem in the next year since the EOS date. You can check or download them. EOS Arrangement for ZTE Products Product | EOM | LTBSP | EOS | ZXV10 Z230 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z211 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z223 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 S800 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 VSSSWIT | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z221 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z222 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 VSSCENT | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 VSSPERDEV | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z226 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z225 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z635 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z631 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z632 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z652 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z632 I15f60 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z654 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z656 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z656/I | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 VSS | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 IES | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 E800 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 E700 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 E600 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z915S | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z912S | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z909S | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z906S | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z915 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z912 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z115AC | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z909 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z906 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z903 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z632 I50f160 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z127AC | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z125DC | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z125AC | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z117AC | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z115DC | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z614 f40 | 2021.3.31 | 2021.3.31 | 2021.3.31 | ZXV10 Z614 I10f40 | 2021.3.31 | 2021.3.31 | 2021.3.31 |
If you have any questions about the end-of-life plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website. ZTE Corporation Appendix Definition of ZTE Product Lifecycle Name | Abbreviation | Description | End of Market | EOM | Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted. | Last Time Buy of Spare Parts | LTBSP | Only for hardware. After this date, no spare part orders for repair and storage are accepted. （For products that do not need spare parts, such as terminal products, this milestone can be canceled. | End of Service&Support | EOS | Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped. |
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