Dear customers: ZTE hereby solemnly informs you that the services of Some models of ZXUPS Product (59 products) will be stopped at September 8, 2021. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (hardware maintenance and spare parts replacement). In addition, to allow you to complete product switching and migration more easily, we will continue to provide FAQ and solution for known problem in the next year since the EOS date. You can check or download them. EOL Arrangement for ZTE Products (See table) Product Models | End of Market | Last Time Buy of Spare Parts | End of Service&Support | Sucedaneum | ZXUPS S605 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS S501 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS S502 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS S503 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS S506 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS S510 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS M510 | 2020/1/1 | 2020/7/1 | 2021/9/8 | | ZXUPS M515 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS M520 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS M530 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS M610 | 2020/1/1 | 2020/7/1 | 2021/9/8 | | ZXUPS M615 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS M620 | 2018/1/1 | 2018/7/1 | 2021/9/8 | | ZXUPS T540 | 2010/1/1 | 2010/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS T560 | 2010/1/1 | 2010/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS T580 | 2010/1/1 | 2010/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS N501 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N502 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N503 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L005 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L003 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L010 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L110 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS S601 | 2020/1/1 | 2020/7/1 | 2021/9/8 | | ZXUPS S602 | 2018/1/1 | 2018/1/1 | 2021/9/8 | | ZXUPS S603 | 2018/1/1 | 2018/1/1 | 2021/9/8 | | ZXUPS L610 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L620 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS S305 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS S310 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N506 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N510 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N515 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N520 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS N530 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L006 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L210 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L220 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L230 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L120 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L130 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPS L020 | 2010/1/1 | 2010/1/1 | 2021/9/8 | | ZXUPSF T080 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPSF T120 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M150 V2.0 | ZXUPSE T040 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPSE T080 | 2020/1/1 | 2020/7/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPSE T120 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M150 V2.0 | ZXUPSE V400 | 2020/1/1 | 2020/7/1 | 2021/9/8 | ZXUPSE X400 V2.0 | ZXDH38 S401 | 2012/5/29 | 2012/5/29 | 2021/9/8 | | ZXUPSE X500 V1.0 | 2019/1/1 | 2020/1/1 | 2021/9/8 | ZXUPSE X500 V2.0 | ZXUPS S606 | 2018/1/1 | 2018/1/1 | 2021/9/8 | | ZXUPS S607 | 2016/1/1 | 2016/1/1 | 2021/9/8 | | ZXUPS T080 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS T101 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS T121 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M150 V2.0 | ZXUPS T161 | 2018/1/1 | 2018/1/1 | 2021/9/8 | ZXUPSE M150 V2.0 | ZXUPS T510 | 2010/1/1 | 2010/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS T520 | 2010/1/1 | 2010/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 | ZXUPS T530 | 2010/1/1 | 2010/1/1 | 2021/9/8 | ZXUPSE M100 V2.0 |
ZTE recommends that you use recommended substitutes (refer to table ), so that we can continue to provide you with high-level services. If you have any questions about the end-of-life plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website. ZTE Corporation September 8, 2021 Appendix Definition of ZTE Product Lifecycle Name | Abbreviation | Description | End of Market | EOM | Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted. | Last Time Buy of Spare Parts | LTBSP | Only for hardware. After this date, no spare part orders for repair and storage are accepted. (For products that do not need spare parts, such as terminal products, this milestone can be canceled. | End of Service&Support | EOS | Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped. |
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