Notice:EOS Announcement for Some models of ZXUPS Product

Dear customers:

 

ZTE hereby solemnly informs you that the services of Some models of ZXUPS Product (59 products) will be stopped at September 8, 2021. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (hardware maintenance and spare parts replacement). In addition, to allow you to complete product switching and migration more easily, we will continue to provide FAQ and solution for known problem in the next year since the EOS date. You can check or download them.

EOL  Arrangement for ZTE Products See table

Product Models

End of Market

Last Time Buy of Spare Parts

End of Service&Support

Sucedaneum

ZXUPS S605

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS S501

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS S502

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS S503

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS S506

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS S510

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS M510

2020/1/1

2020/7/1

2021/9/8

 

ZXUPS M515

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS M520

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS M530

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS M610

2020/1/1

2020/7/1

2021/9/8

 

ZXUPS M615

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS M620

2018/1/1

2018/7/1

2021/9/8

 

ZXUPS T540

2010/1/1

2010/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS T560

2010/1/1

2010/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS T580

2010/1/1

2010/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS N501

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N502

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N503

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L005

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L003

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L010

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L110

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS S601

2020/1/1

2020/7/1

2021/9/8

 

ZXUPS S602

2018/1/1

2018/1/1

2021/9/8

 

ZXUPS S603

2018/1/1

2018/1/1

2021/9/8

 

ZXUPS L610

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L620

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS S305

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS S310

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N506

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N510

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N515

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N520

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS N530

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L006

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L210

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L220

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L230

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L120

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L130

2010/1/1

2010/1/1

2021/9/8

 

ZXUPS L020

2010/1/1

2010/1/1

2021/9/8

 

ZXUPSF T080

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPSF T120

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M150 V2.0

ZXUPSE T040

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPSE T080

2020/1/1

2020/7/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPSE T120

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M150 V2.0

ZXUPSE V400

2020/1/1

2020/7/1

2021/9/8

ZXUPSE X400 V2.0

ZXDH38 S401

2012/5/29

2012/5/29

2021/9/8

 

ZXUPSE X500 V1.0

2019/1/1

2020/1/1

2021/9/8

ZXUPSE X500 V2.0

ZXUPS S606

2018/1/1

2018/1/1

2021/9/8

 

ZXUPS S607

2016/1/1

2016/1/1

2021/9/8

 

ZXUPS T080

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS T101

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS T121

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M150 V2.0

ZXUPS T161

2018/1/1

2018/1/1

2021/9/8

ZXUPSE M150 V2.0

ZXUPS T510

2010/1/1

2010/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS T520

2010/1/1

2010/1/1

2021/9/8

ZXUPSE M100 V2.0

ZXUPS T530

2010/1/1

2010/1/1

2021/9/8

ZXUPSE M100 V2.0

 

ZTE recommends that you use recommended substitutes (refer to table ), so that we can continue to provide you with high-level services.

 

If you have any questions about the end-of-life plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website.

 

ZTE Corporation

September 8, 2021

 

Appendix Definition of ZTE Product Lifecycle

Name

Abbreviation

Description

End of Market

EOM

Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted.

Last Time Buy of Spare Parts

LTBSP

Only for hardware. After this date, no spare part orders for repair and storage are accepted. For products that do not need spare parts, such as terminal products, this milestone can be canceled.

End of Service&Support

EOS

Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped.