Dear customers: ZTE hereby solemnly informs you that the services of ZTE Firewall product refer to the following table will be stopped after April 30, 2022. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (hardware maintenance and spare parts replacement). In addition, to allow you to complete product switching and migration more easily, we will continue to provide FAQ and solution for known problem in the next year since the EOS date. You can check or download them. EOS Arrangement for ZTE Products Product | EOM | LTBSP | EOS | ZXSEC US3300 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3305 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3312 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3316 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3320 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3330 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3340 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US AMC-33 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AC3700 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AC3705 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AC3712 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AC3720 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AC3740 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US2680B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US1620D | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US5300D | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US2630B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US300B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US6820B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US1606B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US2616B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US2880D | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3960D | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US3305 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC IPS3405 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US515B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US515B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US2630B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US1605B | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US IPS3405 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AVG3505 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US IPS3416 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC AVG3516 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US IPS3430 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 | ZXSEC US IPS3440 | Dec. 15, 2020 | Jun. 15, 2021 | Apr. 30, 2022 |
If you have any questions about the end-of-life plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website. ZTE Corporation March 17, 2022 Appendix Definition of ZTE Product Lifecycle Name | Abbreviation | Description | End of Market | EOM | Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted. | Last Time Buy of Spare Parts | LTBSP | Only for hardware. After this date, no spare part orders for repair and storage are accepted. (For products that do not need spare parts, such as terminal products, this milestone can be canceled. | End of Service&Support | EOS | Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped. |
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