Subject initiator:ardiardi       Replies:1       Published on:2019-06-08

Legends: ZTE engineer:Administrator
Subject:  NetNuman ErrorCode 89999999
Common member
ardiardi

Common member
Score::12
Registered on:2019-06-08
NetNuman ErrorCode 89999999 (Published on:6/8/2019 10:01:15 PM)

Dear Admin,


We got this error code 89999999 when checking ont status via EMS:


errorcode89999999


this error code is occur randomly (only some times)


from above capture we can see that EMS doesnt list/ show onu on slot 1/3/1 which then generate error code 8999999

while checking via CLI we can see that there are ONU working normally on that slot 1/3/1:



while checking respond time when syncronize resource we found out that this OLT (OLT have issue error code 8999999) have longer time cost.



while checking olt cpu usage shows normal:



The question is why this error code occur? and how to fix it.




Kindly need your support for this error issue.


thanks






Download Error Code89999999.jpeg
Administrator
10047664

Administrator
Score::4879
Registered on:2009-07-14
Reply:NetNuman ErrorCode 89999999 (Published on:6/10/2019 8:45:14 AM)

Please provide capture file
Have you contacted the local engineer to deal with this problem

try reset slot 3 gtgh card

try swap Switching and control card






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