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Subject initiator:Uebe Replies:`4` Published on:2020-01-23

	Legends: ZTE engineer:Administrator

Subject: ZXA10 C300 ETTO Card problem

Uebe

Common member
Score::16
Registered on:2014-11-13

ZXA10 C300 ETTO Card problem (Published on:1/23/2020 4:33:21 AM)

We use the C300 with version 2.1.

After including 60 ONU′s, approximately, when trying to apply the SLA-PROFILE, presents message:

%Code 70516: Hardware operation failed.

by applying RESET-CARD it'll work again for a brief period.

--------------------- Version Running

1/1/6 ETTO MVR V2.1.0 2016-12-16 03:26:26 7064776
1/1/6 ETTO BT V4.0.10 2016-01-26 1:31:55 524288
1/1/6 ETTO FW V2.1.0 2017-06-21 03:24:27 690777
1/1/7 ETTO MVR V2.1.0 2016-12-16 03:26:26 7064776
1/1/7 ETTO BT V4.0.10 2016-01-26 1:31:55 524288
1/1/7 ETTO FW V2.1.0 2017-06-21 03:24:27 690777
1/1/10 SCXM MVR V2.1.0 2017-01-17 00:57:03 13612859
1/1/10 SCXM BT V4.0.0 2013-03-28 16:52:46 452112
1/1/10 SCXM FW V2.1.0 2017-01-17 00:57:26 222044
1/1/11 SCXM MVR V2.1.0 2017-01-17 00:57:03 13612859
1/1/11 SCXM BT V1.0.0 2016-10-09 15:50:25 454752
1/1/11 SCXM FW V2.1.0 2017-01-17 00:57:26 222044

----------------- Patch running
1/1/6 ettov210t37_r0.pat V2.1.0 2020-01-14 15:18:33 Success
1/1/6 ettov210t37_r2.pat V2.1.0 2020-01-14 15:18:37 Success
1/1/6 ettov210t37_r3.pat V2.1.0 2020-01-14 15:18:43 Success

Would you know how to solve this problem?

Thanks.

10047664

Administrator
Score::4879
Registered on:2009-07-14

Reply:ZXA10 C300 ETTO Card problem (Published on:1/30/2020 9:37:27 PM)

Please provide the following information
show patch-saved

Operation error log

configuration file "startrun.dat"

Try contacting ZTE local office(Agent) for support

10047664

Administrator
Score::4879
Registered on:2009-07-14

Reply:ZXA10 C300 ETTO Card problem (Published on:1/25/2020 8:24:45 AM)

"by applying RESET-CARD it'll work again for a brief period " ----apply the SLA-PROFILE success?,next time,add new onu still fail?

uplink assured bandwidth configuration

How about reducing the uplink assured bandwidth

Uebe

Common member
Score::16
Registered on:2014-11-13

Reply:ZXA10 C300 ETTO Card problem (Published on:1/27/2020 8:08:15 PM)

Yes, after the reset I can apply the profile.
I've tried lowering the bandwith but the problem persists.

10047664

Administrator
Score::4879
Registered on:2009-07-14

Reply:ZXA10 C300 ETTO Card problem (Published on:1/23/2020 8:41:59 AM)

Please use English, thank you

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