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Dear customers: ZTE hereby solemnly informs you that the services of ZTE ICT_Service products refer to the following table will be stopped after January 20, 2023. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (hardware maintenance and spare parts replacement). In addition, to allow you to complete product switching and migration more easily, we will continue to provide FAQ and solution for known problem in the next year since the EOS date. You can check or download them. EOS Arrangement for ZTE Products Product | EOM | LTBSP | EOS | ZXERP HRM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXERP FINM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXERP SCM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP EIP | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT POLE1409 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT POLE1412 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT UPS20 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT UPS30 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT UPS10 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT AVR30K | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXICT RVVP410 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EDU400 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SOC100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS HAS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BSI100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS CRM100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SCM100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS ICS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SAM100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EPS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS TBI100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS POH100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EIP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BCL100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100A | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SES100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS MBS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100B | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SOC200 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BMS200 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS IOA100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS IOA200 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS MBS200 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BMC100A | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100C | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100I | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100H | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100G | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100F | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100E | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS EAS100D | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BMS300 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS ERN100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS Cloud Computing | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS E-Tax | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS HR | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS MIS | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SOA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BI | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS MES | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS USP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS FIN | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS SCM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS OA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS KM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS DBX100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS ePolice | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS CS | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS MNS | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS CIS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS DBX200 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BD100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS IOA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS OAP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS PHONE P902 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS PHONE P902-EXT | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS biZstore | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS EBG1210 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS Ecard | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS ET-B307G | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS ET-B307 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS ET-B310G | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS ET-B310 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS ET-S100M | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS ET-S100A | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS UC100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS EBG1202 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS AG | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS IBX200 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS IBX100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS_EDU100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS TG | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS IP Phone | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS EBG | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS GCG300 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS GCG300-A | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS GCG300-B | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS GCG300-C | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS GCG300-D1 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXECS GCG300-D2 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS BSP | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXITS PIP | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP STP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP MCC100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP COP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP PMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP CGM100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP SGM100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP BCP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP BDMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP BDP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP SCP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP SUMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor C1000 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor C2012 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor C2032 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor A500 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor A2000 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor D-R3100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor D-R5100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor D-A3100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor D-A5100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor D-AM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS iSteady 100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS M2DC M2000 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS M2DC M1000 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS M2DC M3000 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS M2DC C1000 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS SA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS PARKING | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS CA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS BA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS FA | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS PDU | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS CR | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS DS | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXIBS AI | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS iSteady | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor C | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor NBC | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | Domain Name System DDI（DNS,DHCP,IPAM） | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor AD | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXDCS Speedor WAF | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTSP STS | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR TRAP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR TEX100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR TSS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR SSMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR BIS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR TDMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXTOUR TDAS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP TSS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP SMS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP TMAS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP TBD100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC ISP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC ISS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC PSSL100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC PSP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC PSS100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC SI100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXSEC SSP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXMED RHIP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXMED RH100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXMED RH | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXMED TELM | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXMED BULL100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXMED EHR100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 | ZXCAP EPDP100 | Dec. 30, 2021 | Jun. 30, 2022 | Jan. 20, 2023 |
If you have any questions about the end-of-life plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website. ZTE Corporation January 11, 2023 Appendix Definition of ZTE Product Lifecycle Name | Abbreviation | Description | End of Market | EOM | Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted. | Last Time Buy of Spare Parts | LTBSP | Only for hardware. After this date, no spare part orders for repair and storage are accepted. （For products that do not need spare parts, such as terminal products, this milestone can be canceled. | End of Service&Support | EOS | Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped. |
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