Notice: EOM Announcement for R5560 G4 Product

Dear customers: 

ZTE hereby solemnly informs you that the EOM date of R5560 G4 product is June 30,2022, and the EOL plan is shown in the following table. ZTE  no longer accept orders of this product. You can purchase spare parts before LTBSP.

       Product End-of-Life Plan






R5560 G4

Jun. 30, 2022

Sep. 30, 2023

Jun. 30, 2025

R6500 G5

If you have any questions about the EOL plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website.



ZTE Corporation

September 18, 2023


Appendix: Definition of ZTE Product Lifecycle

Full Name



End of Market


Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted.

Last Time Buy of Spare Parts


Only for hardware. After this date, no spare part orders for repair and storage are accepted. For products that do not need spare parts, such as terminal products, this milestone can be canceled.

End of Service&Support


Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped.