Dear customers: ZTE hereby solemnly informs you that the services of ZXMSG 5200 will be stopped after December 31, 2024. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (Maintains and replaces the hardware of spare parts purchased by the customer.). Product End-of-Life Plan Product | EOM | LTBSP | EOS | Substitutes | ZXMSG 5200 | Jul. 31,2021 | Dec. 31,2021 | Dec. 31,2026 | ZXA10 C300M |
If you have any questions about the EOL plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website. ZTE Corporation June 25, 2024 Appendix: Definition of ZTE Product Lifecycle Full Name | Abbreviation | Description | End of Market | EOM | Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted. | Last Time Buy of Spare Parts | LTBSP | Only for hardware. After this date, no spare part orders for repair and storage are accepted. | End of Service&Support | EOS | Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped. |
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